Terms of Service
Last updated: March 2025
1. Acceptance of Terms
By accessing or using Strata ("Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, do not use the Service.
2. Description of Service
Strata provides an AI-powered chatbot platform with workspace isolation, knowledge-powered answers, and integration capabilities. The Service includes shared workspace knowledge and private, user-level context with strict data isolation.
3. Account and Workspace
You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. You must provide accurate information when creating an organization or workspace. Each workspace is isolated; data in one workspace is not accessible from another.
4. Acceptable Use
You agree not to use the Service for any unlawful purpose or in violation of these Terms. You may not attempt to gain unauthorized access to other workspaces, interfere with the Service, or use the Service to transmit malware or harmful content.
5. Intellectual Property
Strata and its licensors retain all rights to the Service, including software, design, and branding. You retain rights to content you upload. By uploading content, you grant Strata a limited license to process and serve it within your workspace.
6. Data and Privacy
Our collection and use of data is described in our Privacy Policy. By using the Service, you consent to that policy.
7. Disclaimers
The Service is provided "as is" without warranties of any kind. We do not guarantee uninterrupted access or that the AI will always produce accurate results. You use the Service at your own risk.
8. Limitation of Liability
To the maximum extent permitted by law, Strata shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service.
9. Changes
We may update these Terms from time to time. We will notify you of material changes by posting the updated Terms and updating the "Last updated" date. Continued use of the Service after changes constitutes acceptance.
10. Contact
For questions about these Terms, contact us at the email or address provided on our website.