Enterprise-grade AI chatbot with workspace isolation, privacy-safe knowledge search, and seamless integration.
Shared workspace knowledge · Private user context · Built-in support queue
How it works
Create your workspace
Organization name, workspace name, slug, admin account. One form. Done in under a minute.
Users join from the chat
End users join your workspace right from the chat. They get linked to your workspace and can upload their own docs, all without leaving.
Upload as workspace or user
Workspace uploads: shared, workspace-wide.
User uploads: private, isolated per user.
Both feed the AI.
Embed in two lines
Script tag and one custom element. Works with any stack.
AI answers from your docs
The AI uses what you uploaded. Workspace docs and user docs, all in one place.
Private stays private.
Request human support
One click when AI cannot help. Full conversation context for your team.
Support queue with AI assist
Manage tickets in one place. AI suggests replies. Auto-update KB from resolutions. Surfaces related tickets.
Analytics
Conversations, escalations, popular queries. Spot gaps. Automate workflows. Cut repetitive tasks. Improve.
Trusted across leading industries
Get Started in Minutes
Add the Strata widget in 2 lines of code.
Create an account
Sign up at strata.fyi/onboard or via the widget.
Add the widget
Paste into your HTML — Docs
<script src="https://strata.fyi/widget.js" defer></script>
<strata-chat workspace="your-workspace"></strata-chat>Replace your-workspace with your workspace slug from the Strata dashboard.
Upload documents
Add FAQs, policies, and knowledge base content in the admin dashboard.
Go live
The widget is ready. Your AI-powered support is live.
Built for Enterprise Scale
Everything you need to deploy AI-powered customer support at scale
Workspace Isolation
Complete data isolation with role-based access control and enterprise-grade security.
- •Per-workspace data isolation
- •Secure authentication
- •Audit logging
Knowledge-Powered AI
Answers grounded in your documents with semantic search and source citations.
- •Vector embeddings
- •Semantic search
- •Source citations
Human Escalation
Seamless handoff to human agents when AI can't resolve complex queries.
- •Smart routing
- •Context preservation
- •Queue management
- •Auto-update KB from resolutions
Try Our Demos
Sign in with the credentials below to try each demo—no signup required.
MBA School
Educational Institution
Educational institution with student FAQs, course information, and private document access for enrolled students.
mba-schoolDemo Corp
Enterprise Business
Enterprise organization with employee policies, HR documentation, and internal knowledge base access.
demo-corp